1. Information We Collect
When you use ChinaiAPI, we collect the following categories of information:
- Account Information: When you register, we collect your email address and account credentials. If you use OAuth (Google), we receive your name and email from the provider.
- Usage Data: We log API request metadata, including timestamps, model used, token counts, and IP addresses, for billing, monitoring, and abuse prevention purposes.
- Payment Information: Payment transactions are processed by third-party payment processors (e.g., Stripe, PayPal, Epay). We do not store full credit card numbers or payment credentials on our servers.
- Communication Data: If you contact our support team, we retain records of those communications.
2. How We Use Your Information
We use the collected information for the following purposes:
- Providing, maintaining, and improving the Service
- Processing transactions and managing your account
- Monitoring usage for billing, rate limiting, and abuse prevention
- Communicating with you about service updates, billing, and support
- Complying with legal obligations
3. Data Sharing and Third Parties
We do not sell your personal information. We may share your information in the following circumstances:
- AI Model Providers: API requests sent through our gateway are forwarded to the respective AI model provider. These providers may log requests according to their own privacy policies.
- Payment Processors: Your payment information is shared with our third-party payment processors solely for transaction processing.
- Legal Compliance: We may disclose information if required by law or to protect our rights and property.
4. Data Retention
We retain your account information for as long as your account is active. API usage logs are retained for a minimum of 90 days for billing and support purposes, after which they may be anonymized or deleted. Upon account deletion, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
5. Data Security
We implement reasonable technical and organizational measures to protect your data, including:
- Encryption in transit (TLS 1.2+) for all API communications
- Encryption at rest for stored data
- Access controls and authentication mechanisms
- Regular security audits and updates
However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request that we correct inaccurate or incomplete data
- Deletion: Request deletion of your personal data, subject to legal retention requirements
- Data Portability: Request a machine-readable copy of your data
- Objection: Object to processing of your data for certain purposes
To exercise these rights, contact us at support@chinaiapi.com. We will respond within 30 days.
7. Cookies and Tracking
We use essential cookies for authentication and session management. We do not use tracking cookies or third-party analytics that collect personal data. We may use minimal analytics to understand aggregate usage patterns and improve the Service.
8. International Data Transfers
Our servers and infrastructure are located in the United States and Singapore. By using the Service, you consent to the transfer of your data to these locations. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.
9. Children's Privacy
The Service is not intended for individuals under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Material changes will be communicated via email or a prominent notice on our website. Your continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: support@chinaiapi.com
Response Time: Within 5 business days